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#19819

Will I ever receive my order!.

Today is 7/2/19.I placed my order on 6/10/19, my account was debited on 6/11/19, the company sent a confirmation email stateting they received the order but it would be longer then the 1 to 3 business days stated on the website. I have sent 3 emails trying to find out when they would be sending my order, what the status is, and why there hasn't been any response from them.

I have even tried to call them one number had a full voicemail and another was disconnected. My questions to you are when will my order #28946 come in or will it ever come in? How do I get an update on it? Is there a different number of email for the company?

Can I get a refund if the order never comes in? I would greatly appreciate a response from you. Thank you.

D. Bachmeier

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by #1711179

According to As Seen On TV Universe refund policy you may return unopened items for a refund within 30 days of receipt of the purchase. Please contact As Seen On TV Universe customer service department prior to sending back so they can mark your account. This refund will not include shipping. If an item is defective, they will send you a paid return label for the return. 

As Seen On TV Universe contact info

Email: AsSeenonTVUniverse@gmail.com 

2664 Timber Dr, Suite 310 Garner NC 27529 

Hours 10am - 5pm eastern time

Phone number: 910-568-6816

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by Twila t Cvf #16407

Have gotten my product I ordered.

I ordered something feb 3 2019 it said it’d be mailed in 1-3 days. Claim Num 25277 it was supposed to come threw first class package. I want to know why it’s I haven’t gotten my package, why I have to go threw All this *** for some thing I paid for and when will I get it

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by Junelle Hjw #14493

NO product sent??I ordered a product weeks ago and have not received ORDER # 21665 I gotthis reply bur still waiting foe product...what is going on? Madsen Gram -----Original Message----- From: Brian Allen To: madsenprojects Sent: Tue, Nov 20, 2018 9:58 am Subject: Re: Order #21165 confirmed We are sorry for the delay, We had a slight back order on this product from our distributor.

Your order will be shipped out today, You will receive a email conformation along with a tracking number. We apologize again for any inconvenience

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by Donna K Zmf #14043

order# 20651.

ordered on 11-3-18 they got their money on 11-5-18 their description says allow 1 to 3 days to process and will notify by email when mailed. I've emailed numerous times and called 281-786-**** as per my bank statement and still no answer or product.

Very frustrated! Can you find out what's going on?

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Question:
by Keith D Fxo #13982

product order #20951.

When will product be delivered.

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Question:
by Richard C Gvc #11609

i havent gotten my order.

Can y'all tell me how much longer on my order please I can't find it

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Question:
by Delete N #10180

Shipping cost, and tracking number.

I paid you $29.79 you refunded $24.95 for the product, but not the $4.84 you added for shipping? You email me and ask me if I told someone else to email you, then say you refunded the money and so why would you send the product.....why would you send me a tracking number on a package from you to my address?

and still charge me shipping and have a tracking number on a product I will and was never going to receive? I will never recommend your company, and will tell anyone I can to stay away from As Seen On TV Universe!

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